Refund policy
Returns & Refunds
We want you to be confident in every purchase. Please review our return, refund, and exchange guidelines before sending an item back.
30-Day Return Policy
Eligible products may be returned within 30 days from the date of the invoice.
To qualify for a return, the product must be:
- Unused and unworn.
- In its original condition.
- Free from damage, stains, odors, alterations, or signs of use.
- Returned with original packaging, tags, and accessories where applicable.
Used or damaged goods cannot be returned or refunded. All returned merchandise is subject to inspection.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of an error on our part or an incorrect item was shipped.
Returns containing two or more fencing masks will be quoted separately based on the applicable return shipping cost.
International Returns
International return shipping costs are quoted separately based on the destination, package size, weight, and shipping service.
Customers are responsible for applicable international return shipping charges, duties, taxes, customs fees, and other costs associated with returning an order, unless the return is due to an error on our part.
Refunds
Once a returned item is received, it will be inspected to verify that it meets the requirements of this policy.
Approved refunds will be issued to the original payment method.
Refunds exclude the original shipping charges paid at the time of purchase. Any applicable return shipping fees will also be deducted from the refund.
Exchanges
Eligible products may be exchanged within the 30-day return period, provided they are unused, unworn, undamaged, and otherwise meet the return requirements.
Replacement shipments are subject to applicable shipping charges.
For international exchanges, the reshipment fee will be quoted separately based on the destination, package size, weight, and shipping service.
Items Not Eligible for Return
- Used or worn products.
- Damaged products.
- Products showing signs of wear, stains, odors, or alterations.
- Products missing required original packaging or accessories where applicable.
- Returns requested more than 30 days from the invoice date.
A return authorization does not guarantee a refund. All merchandise must pass inspection after it is received.
How to Request a Return
Contact our customer service team within 30 days from the invoice date and provide your order or invoice number along with the reason for the return or exchange.
Please do not ship any product back without first receiving return instructions from Absolute Force.
Contact Us
For questions regarding returns, refunds, or exchanges, please contact our customer service team.